2 Jubilee Way
Appointments by arrangement including early morning and evening appointments outside of normal office hours.
You can send us an email at
Kesson Physiotherapy is located at 2 Jubilee Way on the Euro Centre Business Park, off Whitstable Road in Faversham. If driving out of Faversham on the Whitstable Road, turn right after the Recreation Ground, at the Queen Elizabeth II Jubilee Centre. If driving into Faversham turn left into Jubilee way at the Queen Elizabeth II Jubilee Centre. Number 2 Jubilee Way is the second building on the right, adjoining De Gelsey House. Parking is available immediately outside 2 Jubilee Way, in the overflow car park and throughout he Business Park.
Kesson Physiotherapy is a 10 minute walk from Faversham Train Station. Come out of the main station entrance and cross the road using the zebra crossing. Turn right along Station Road. At the mini roundabout turn left along Newton Road. At the traffic lights at the bottom of Newton Road, turn right onto East Street. At the Recreation Ground this road becomes Whitstable Road. Turn right once you reach the Queen Elizabeth II Jubilee Centre. Walk past the Jubilee Centre car park then De Gelsey House. Opposite the Good Shed you will see 2 Jubilee Way. The main entrance is a the front of the building facing the car park.
We are committed to safeguarding the privacy of our patients; this policy sets out how we will treat your personal information. Nothing in this policy shall limit your statutory rights in relation to your personal data.
By providing personal data to us via our patient registration forms or mailing list request forms you consent to our processing of your data in accordance with this policy.
We are a “data controller” for the purpose of EU General Data Protection Regulation 2016/679 “Data Protection Law”. This means that we are responsible for, and control the processing, your personal information. In certain circumstances we process data on behalf of your General Practitioner (GP), Private Medical Insurance, Employers or Solicitors. In such circumstances we may be joint data controller
For further information about our privacy practices, please contact our Data Protection Officer by writing to Kesson Physio, First Floor, Unit 2 Jubilee Way, Faversham, Kent ME13 8GD or calling 01795 534113 or emailing firstname.lastname@example.org.
We collect information from you when you interact with us directly: This could be if you ask us about our services and products, register as a patient, apply for a job or student placement or otherwise provide us with your personal information. This includes when you phone us, visit our website, get in touch through the post or in person.
We collect information about you when you are referred to our services via our joint data controllers. This could be your GP, Private Medical Company, Employer or Solicitors.
Personal information we collect includes details such as your name, date of birth, email address, postal address, telephone number, GP and occupation details. You will have given us this information whilst registering as a patient.
We Will Mainly Use This Information:
We May Also Use Your Personal Information:
Sensitive Personal Information
Data Protection Law recognises that some categories of personal information are more sensitive. Examples of sensitive personal information can include a person’s health, race, ethnic origin, sex life or political opinions. When registering as a patient and during your treatment we will ask you about any relevant and significant medical history which will be recorded in your treatment notes. This information is only used to form a clinical diagnosis and treatment plan. We will share this information with your referrer and with your express permission. We will not pass on your details without your express permission except in exceptional circumstances. Examples of this might include anyone reporting serious self-harm or posing as a threat to others or children reporting to us serious issues such as physical abuse or exploitation.
Using Your Information
In some cases, we will only use our personal information where we have your consent or;
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
We may disclose your information if required to do so by law (for example, to comply with applicable laws, regulations and codes of practice or in response to a valid request from a competent authority); or, in order to enforce our conditions of sale and other agreements.
Keeping Your Information Safe
We take looking after your information very seriously. We’ve implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.
Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site.
All our website financial transactions are handled through our payment service provider(s). You should only provide your personal information to those providers after reviewing their privacy policies, which are available on their website(s). We will share information with payment service providers only to the extent necessary for the purposes of processing payments you make via our site and for the prevention and detection of crime. We will not store any credit card information.
How Long We Hold Your Information For
We only keep it as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations.
You may have certain rights under the Act in relation to the information that we hold about you. The rights include:
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third part websites.